RESTOCKING FEE policy
Please be advised we have a new restocking fee for livestock of 10%. This is only if the cancellation is submitted by customer's request. You will be charged 10% of the total amount of aquatic pets purchased ,in the order.
There is a process live aquatics must go through prior to shipping. When an order is cancelled , the shipping process has to be reversed which can cause unnecessary stress to the aquatic pets. Thank you for your understanding and support.