No live guarantee on USPS shipping

Shipping Policy

    ALL ORDERS COME WITH A FREE SAMPLE OF OUR OMEGA ONE FISH FOOD PRODUCTS. Please contact us for additional fish or plants including bulk orders that may or may not be listed. We will do our best to support your aquatic pet needs. 

We Do Not make profit from the shipping costs. it's paid to the shipping service of your preference & supplies needed for your order heat/ice pack, insulation etc.

All shipments for LIVE AQUATICS are on Monday & Tuesdays. We reserve the right to hold shipments if the weather is unsuitable for shipping live aquatics. My goal is to get your order to you as fast as possible & the least stressful way for your live Aquatic Pets! 

UPS DOAs: Please contact us within 2hrs of first Delivery attempt along with pictures.  You must provide  pictures of the DOA, still inside the unopened bag within this time frame.

 USPS- No Live Guarantee!

Upgrade shipping services: please contact us with your shipping address and shipping preference.